Professional business process outsourcing services

The premium provider of integrated business and service delivery solutions in Africa

Verge Management Services ("Verge") is a professional services company located in Johannesburg, South Africa. We focus on creating integrated solutions to complex business and public sector service delivery challenges through business process management and business process outsourcing.

Business process outsourcing allows appropriate delivery capacity to be located outside of government services or large private sector organisations, ensuring optimal delivery. Whether it is government serving citizens, or business serving clients, business process outsourcing provides specialist services that allow a business to focus on its core competencies.

Verge is a proud partner of the Canadian-based Interfacing Technologies Corporation in sub-Saharan Africa and provides all the professional services in support of Interfacing’s powerful Business Process Management (BPM) Software (BPMS) suite. These professional services include: Product delivery and installation; system support and configuration; technical support; hosting; baseline process mapping; full consultation services and training. Visit Interfacing for a full overview of the Interfcing BPM suite.”

Verge believes that creative and focused strategies, coupled with streamlined delivery systems that are managed and monitored, ensure success.

Our integrated business and service delivery solutions include:

• Sophisticated and effective strategies
• Programme management and operation management services within the context of business process outsourcing, primarily focused on shared services
• Revenue Management
• Business Process Management
• Change Management
• Quality Intelligence
• Workforce Management
• Business Process Modelling